Privacy

Categories of Information We Collect:

We collect the following categories of personal information from and about visitors to and users of our Site:

Identifiers and Contact Information: Name, email address, phone number, mailing address, company name, IP address, and other online identifiers. This information is collected when you submit a contact form, project inquiry form, or subscribe to our email communications.

Internet or Network Activity Information: Information about your interaction with our Site, including page views, session activity (visits, navigation paths, and engagement), browser type, device information, operating system information, timestamp data, and referral or source information indicating how you arrived at our Site. This information is collected automatically through HubSpot tracking code and cookies synced with Google Analytics.

Geolocation Data: General (non-precise) geographic location information derived from your IP address. We do not collect precise geolocation data (e.g., GPS coordinates).

Commercial Information: Records of your interactions with our Site, including form submissions, call-to-action interactions, email subscription preferences, and engagement data from email marketing and social media campaigns.

Professional Information: Company affiliation, job title, and business contact information provided by prospective clients (including property owners, developers, brokers, and other business contacts) for business development purposes.

We collect this information:

• Directly from you when you fill out forms on our Site (such as contact forms, project inquiry forms, or email subscription forms), subscribe to our email communications, or otherwise voluntarily provide information to us.
• Automatically through tracking technologies when you visit our Site, including HubSpot’s tracking code (a JavaScript snippet) and cookies, which are synced with Google Analytics. Initially, HubSpot tracks visitors anonymously using a browser cookie. If you later submit a HubSpot form, click a tracked marketing email, or otherwise identify yourself, HubSpot may associate your previous browsing history with a contact record in our customer relationship management (“CRM”) system.
• From our service provider, HubSpot, which provides CRM, analytics, and marketing automation services on our behalf.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies, deployed through HubSpot’s tracking code, to collect information about your browsing activities. The types of information collected through these technologies include:

• Page views and which pages you visited
• Session activity, visits, navigation paths, and engagement on the site
• IP address and online identifiers for analytics purposes
• Timestamp data indicating when pages were viewed
• Referral and source information showing how you arrived at our site
• Browser, device, and operating system information
• Form submissions and interactions with calls-to-action

Cookie Consent: HubSpot’s tracking behavior is affected by cookie consent settings. If you decline analytics cookies through a cookie consent banner on our Site, HubSpot will not collect tracking data from your visit. HubSpot does not automatically know your name, email address, or other personal details solely because you visited the Site; those details are only associated with your  browsing activity after you voluntarily provide them through a form submission, email sign-up, or another identifying action.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our Site may not function properly if you disable cookies. We do not use cookies or tracking technologies for targeted advertising, retargeting, or profiling of website visitors.

How We Use Your Information

We use the personal information we collect for the following business purposes:

• Business Development and Prospecting: To identify new business opportunities, track company-level engagement with our Site, and collect data on referrals from other sources.
• Marketing Communications: To send marketing emails and communications to individuals who have opted in to receive them by filling out a form on our Site and agreeing to receive email communications, including creating targeted email content based upon user activity and engagement with our Site.
• Analytics and Performance: To analyze Site traffic and usage patterns, track pages visited, collect engagement data from email marketing and social media campaigns, and conduct A/B email testing.
• Client Relationship Management: To understand how existing clients use our Site, re-engage subscribers who have previously opted in, and to maintain and improve our client relationships.
• Site Improvement: To improve our Site, understand visitor preferences, and enhance user experience.
• Legal Compliance: To comply with applicable laws and regulations and to protect our legal rights.

How We Share Your Information

We do not sell or share your personal information with third parties. All personal information is maintained within our encrypted HubSpot system and is not disclosed to any third parties other than as described below.

We may disclose personal information to:

• Service Providers: We disclose personal information to HubSpot, which acts as our service provider for CRM, analytics, and marketing automation. HubSpot is contractually obligated to use your information only for the purpose of providing services to us and  is prohibited from selling, sharing, or using disclosed information for any purpose other than performing services under its contract with us. We do not share personal information with subcontractors, vendors, bonding or insurance companies, lenders, marketing platforms, affiliated entities, or joint venture partners.
• Legal Requirements: We may disclose information when required by law, court order, or legal process, or to protect our rights, property, or safety.

Sale or Sharing of Personal Information

We do not sell your personal information to third parties, as “sell” is defined under the California Consumer Privacy Act (“CCPA”). We do not share your personal information with third parties for cross-context behavioral advertising purposes, as “share” is defined under the CCPA. Because we do not engage in the sale or sharing of personal information, we are not required to offer a “Do Not Sell or Share My Personal Information” link or homepage opt-out mechanism. We do not use personal information for targeted advertising, retargeting, or consumer profiling.

Sensitive Personal Information

We do not collect or process sensitive personal information, as defined under the CCPA, through our Site. We do not collect Social Security numbers, driver’s license numbers, financial account credentials, precise geolocation data, racial or ethnic origin, religious beliefs, biometric information, health information, or information concerning sex life or sexual orientation through our Site.

Third-Party Platforms and Prequalification Portals

ECC may from time to time submit information, including personal information of individual contacts, through third-party platforms such as public agency prequalification portals or general contractor bid submission systems. Any personal information submitted through those third-party platforms is governed by the applicable platform’s own privacy policy, and ECC is not responsible for those platforms’ privacy practices. This Privacy Policy applies only to personal information collected directly through our Site.

Do Not Track and Global Privacy Control

Some web browsers transmit “Do Not Track” (DNT) signals to websites. Because there is no universally accepted standard for how to respond to DNT signals, our Site does not currently respond to DNT signals. Because we do not sell or share personal information, a Global Privacy Control (GPC) signal does not change our processing of your data. We nonetheless respect browser-based privacy signals and will continue to monitor developments regarding GPC and other opt-out preference signals. If you have questions about our response to browser-based privacy signals, please contact us at Privacy@eccla.com.

Data Retention

We retain personal information within our HubSpot system for as long as our HubSpot account remains active and as reasonably necessary to fulfill the purposes described in this Privacy Policy. Retention periods may vary by category of information: for example, contact information submitted through inquiry forms is retained for the duration of our use of the HubSpot platform, while automatically collected browsing data is retained in accordance with HubSpot’s standard data retention settings. We may also retain personal information for longer periods as required or permitted by applicable law, including for legal compliance, dispute resolution, or enforcement of our agreements.

Children’s Privacy

Our Site is a business-to-business commercial construction website and is not intended for, and we do not knowingly collect personal information from, children under the age of 16 (or under the age of 18 without parental consent). If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will promptly delete that information.

Job Applicants

We do not collect job applicant or employee data through our Site. If you are interested in employment opportunities with ECC, please send your inquiry via email to jobsearch@eccla.com.

Project Photography and Case Studies

ECC may photograph or document completed or in-progress construction projects for use in our portfolio, case studies, or marketing materials. Where project photographs or documentation include identifiable individuals or client-identifying business information, we obtain consent through a written release from the applicable client prior to publication. If you have questions about our use of project photography, please contact us using the information provided below.

Subcontractor and Vendor Information

ECC maintains a subcontractor and vendor database for business operations purposes. This database is not collected through our Site. The collection, use, and retention of subcontractor and vendor information obtained outside of the Site is not covered by this Privacy Policy.

Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction.  All personal information collected through our Site is stored in our encrypted HubSpot system, protected by password-based authentication and access controls limiting access to authorized internal personnel only, in addition to HubSpot’s standard security procedures. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.  The safety and security of your information also depends on you, and you are responsible for taking reasonable steps to protect any information you provide through the Site.

Your Privacy Rights Under the CCPA

Under the CCPA, California residents have the following rights with respect to their personal information:

• Right to Know and Data Portability: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business purposes for collecting it, and the categories of third parties with whom we have disclosed it.
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Delete: You have the right to request that we delete personal information that we have collected from you, subject to certain exceptions permitted by law.
• Right to Opt-Out of Marketing Communications: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly using the information provided below.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your privacy rights under the CCPA.

To exercise any of these rights, you may submit a request by emailing us at Privacy@eccla.com  We will verify your identity before processing your request and will respond within 45 days of receiving a verifiable request, unless an extension is necessary, in which case we will notify you of the reason and the expected response time.

Only you, or a person you have authorized to act on your behalf, may make a request related to your personal information. If you use an authorized agent, we may require proof that you authorized the agent to submit the request on your behalf. We will not discriminate against you for exercising any of your rights under the CCPA.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as privacy laws are updated or modified. We will notify you of any material changes by updating the “Effective Date” at the top of this Privacy Policy and posting the updated policy on our Site. Your continued use of our Site after we post changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact: Privacy@eccla.com.

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